Dayman Apartments

• What contract lengths do you offer?

At Dayman Apartments, our standard booking options range from Semester to Full-Year stays. However, you can also choose a duration that aligns with your academic calendar — just enquire about availability.

• What is included in the rent?

Dayman Apartments offer contemporary and fully furnished rooms with private bathrooms, kitchenettes, and access to our vibrant communal spaces.  Unlimited Wi-Fi internet as well as all utility bills are included (i.e., electricity, water, heating).  You also have an engaging calendar of social events.

• How do I book & how long till I get a reply to my application/enquiry?

To book a room, you must first submit an application online or through our accommodation office staff. Once your application has been reviewed, you will receive an email with further instructions to accept the Offer Letter, along with important documents and details for the Security Deposit payment. After accepting the offer, you will receive a confirmation email with booking details and next steps to prepare for your arrival at your new home.
For general enquiries and applications, we aim to respond within one business day, though it may take longer during busy periods.

• What payment types are accepted?

We accept all forms of payment from debit/credit card, bank transfer to all different kinds of international payment methods. Please check our payment options when booking. If paying your rent fortnightly, you will need to set up direct debit. We do not accept cheques or cash payments.

• Do I have to pay a bond?

There is a Security Deposit which is equivalent to 2 weeks’ rent and must be paid by the occupancy start date.

• Can I book a viewing?

Yes, you can either view our 3D online virtual tour or call us to book a private on site inspection.

• Can I move in later than my start date?

Yes, you can move in on the day your contract starts or any day after; just contact our team to let us know your planned arrival date and time. However, please note that accommodation fees will apply from the booking start date, regardless of your actual arrival date.

• Can I swap my room once booked?

We have limited availability but if you would like to request a room move, please contact our team directly to talk through different options and we will always do our best to accommodate your needs.

• Are visitors allowed?

Yes, you are permitted to have visitors (for under 18, please see our age restriction rule). All visitors should sign in and out of the visitors log book and leave the building by 11pm.

• Do you have accessible rooms?

We have special designated rooms that are accessible to all guests and the building lift connects to all floors. Please contact our team to discuss your particular needs.

• Do you allow pets?

Sorry but pets are not allowed in Dayman Apartments.

• Do you have onsite carpark?

Covered parking is offered in our property. This is available for an additional weekly cost. Please contact our friendly team if you would like to enquire about a parking space.
Secure bike storage in our carpark is included in the weekly rental price.

• If I go away for long holidays, do I need to move my belongings out of my room?

No, you only need to move out of the room at the end of your contract.

• If I go away for long holidays, do I still need to pay rent for that period?

Yes, you will need to pay rent for the duration of your contract term even if you are away on holiday.

• Can someone else stay in my room while I am away?

No. You are responsible for your guests and must accompany them at all times.

• Do you have accessible rooms?

We have special designated rooms that are accessible to all guests and the building lift connects to all floors. Please contact our team to discuss your particular needs.

• What to do if something in my room needs maintenance?

Please report any maintenance issues to the office. Our maintenance team will be in touch to resolve the issue as soon as possible. Contact us at 0478 888 228 during office hours, Monday–Friday, 9am–5pm.
For emergency maintenance requests outside office hours, please call our emergency support number: 0449 704 855.

• How is my room cleaned?

It is your responsibility to keep your room clean. Complimentary vacuum cleaners are provided in the building and available for you to use. We also offer professional cleaning services available at an extra cost.

• If I have an issue outside office hours, who can I call?

For lockouts and other emergencies, please contact our 24/7 emergency support number: 0449 704 855.

• Do I need to bring any documentation for check in?

Yes, when you check in online, you will be asked to upload your photo ID, this can be your Australian driving licence, passport or any form of photo ID that shows your full name and date of birth. Once at the building, you will be contacted by our team to present this in person to confirm your check in.

• What are the check in times?

We are open to new arrivals from Monday to Friday from 9:00am to 5:00pm. If you need to check in outside these hours, please contact us so me can organise for your key to be available in a secure lockbox.

• How do I check out?

When you move out we will conduct an exit inspection to make sure that the accommodation is left in a clean and tidy condition.  You just need to return your keys (room and post box) to the onsite office and complete your Security Deposit refund form.

• I am leaving early, who should I tell?

We know that sometimes things do not go as planned and you might not be able to stay for the whole duration of your contract. If this is the case, you need to apply for early termination and the approval is at management discretion.